Technical Sales Engineer

Job content

The Sales Engineer is a go-to technical resource for the sales team, helping to make prospects successful through live assistance, behind the scenes support and education. A Sales Engineer relies on their technical expertise to effectively explain and apply technical concepts and integrations with 3rd party and other client systems, to both prospects and teammates.

• Be the go-to internal technical resource for the entire go-to-market team, educating team members as well as prospects in service of providing a consistently positive experience.
• Use your in-depth product knowledge and technical skills to suggest and potentially develop product solutions for prospects.
• Act with urgency and precision to give users best-in-class presales support in troubleshooting issues as they arise.
• Solve problems manually first and then collaborate with Product Management to proactively feedback and improve the product and customer experience over time.
• Work in conjunction with the sales team as a key technical advisor and advocate for the platform while mapping value to the prospect’s needs.
• Develop and deliver engaging demonstrations in collaboration with our Sales, Marketing and Training Teams to both business and technical users.
• Partner with Product Marketing on effective strategies to manage and deliver demonstrations, maintain demo environments, and respond to RFPs.
• Present to prospects, customers and partners, at external events, conferences, seminars, etc

Note: Only Singapore Citizens/PR can apply.