Service Crew

Job content

We are expanding our Tipsy Family!

If you are passionate about F&B and looking for a job that is thrilling and fulfilling, you’ll love it here at Tipsy Collective! We are looking for energetic, motivated individuals who enjoy working in an ever-changing environment.

A People-First Culture

Tipsy Collective is a multi-concept holding group led by a team of passionate individuals who seek to present hospitality uniquely through a series of thoughtful concepts. Tipsy Collective’s brand and its foundation was built from the client lens as a basis for everything we do. It is this exceptional client loyalty and our talented employees that form our bedrock.

Responsibilities:

• Deliver quality customer service to all guests.
• Take reservations and enquire purpose of visit.
• Greet each guest promptly and courteously with good smile and body language.
• Present menu and share promotions, specials and items to customers.
• Make recommendations and upsell.
• Take and repeat orders to customers and inform them of the estimated time to serve.
• Key orders in the Point-of-Sale system efficiently.
• Assist to clear & set the tables for different meal periods.
• Serve food & beverages according to guests’ orders efficiently.
• Process payment and check bills promptly.
• Maintain cleanliness of the outlet.
• Assist manager by getting involved in planning and organizing special events.
• Check food and beverage inventories and stocks in a consistent and accurate manner.
• Follow Food & Beverage Safety and Hygiene policies and procedures.
• Escalate guests complain to duty manager if unable to conduct service recovery.

What to expect from this role?

• Friendly & Fun & Positive Working Environment
• Good Boss and leader
• Flexible working hours ( 5 days)
• Career Progression
• Performance Bonus
• Staff Discount
• Flexible Benefit of $150 annually
• Enhanced Growth Funds
• Outpatient Medical Benefits
• Annual Leave, PH and many more
• Friendly working environment

Outlets:

• Tipsy Bird
• Tipsy Penguin
• Tipsy Bunny
• Tipsy Panda
• Tipsy Flamingo
• Lady Wu
• Tipsy Hippo
• Tipsy Unicorn
• OT Bar