Manager Eldercare Programme

Cheng Hong Welfare Service Society

View: 101

Update day: 14-05-2023

Location: East

Category: Social Work / Community Services


Salary: Negotiate

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Job content

Manager Eldercare Programme

Candidate will drive Volunteer Management and Afterlife Memorial Service (AMS) team to achieve their goals to the service of our elderly.


  • Possess a thorough understanding of the Charity’s programmes and services.
  • Plan and implement initiatives or programmes for elderly.
  • Coordinate with stakeholders in end to end programme management which includes planning, sourcing and budgeting.
  • Conduct and deploy volunteers for home visits for AMS members.
  • Research, plan and implement initiatives in collaboration with partners and the Community Care sector.
  • Review and update current care plans for AMS members.
  • Track progress and ensure compliance to timelines in project development and implementation.
  • Evaluate the outcomes and effectiveness of the initiatives.
  • Organise and facilitate in elderly befriending events to re-integrate beneficiaries back to the community.
  • Evaluate, enhance and implement volunteer management policies and processes across the organisation.
  • Develop appropriate volunteer recruitment strategies.
  • Prepare monthly reports on the progress of the AMS programme(s) and Volunteer Engagement.
  • Explore avenues for the expansion of the AMS with external parties.
  • Gather and prepare supporting documents for government agencies submissions.
  • Work with CRM vendor to ensure accurate integration of data.
  • Adhoc assistance in the Charity’s events (e.g. anniversary gala dinner, Flag Day, Food Distribution etc.)


  • At least 5 years of relevant work experience of programme management and evaluation experience preferably in eldercare and/or social services.
  • Qualifications Bachelor’s or Graduate Diploma in Social Work or related field
  • Able to manage multiple projects and to thrive under pressure.
  • Effective communicator (verbal, writing) in both English and Mandarin.
  • Must have the flexibility to be able to work on some evenings and weekends.
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Deadline: 28-06-2023

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