Housekeeping/Facilities Executive

Job content

Job Roles & Responsibilities:

● Responsible for the smooth operations of the department, such as delegating work, communicating goals, and scheduling employees to ensure full coverage on the ground.

● Manage the planning of work schedules and deployment of housekeeping manpower.

● Promote teamwork and quality service within the team and coordination with the other departments.

● Evaluate employee performance and work with Assistant Housekeeping Manager and Human Resource Team to provide staffing recommendations

● Plan and select appropriate equipment/ technologies and supplies for projects.

● Make adjustments to cleaning based on members’ and employees’ feedback, complaints, and problem resolutions to achieve members’/ employees’ satisfaction promptly.

● Perform routine inspections to ensure cleanliness and conditions meet the club-designated standard and members’ satisfaction.

● Follow through on all cleaning and defect rectification.

● Assist with the training of housekeeping team members.

● Ensure safety and health standards are maintained and orientate employees with a safety mindset

● Assist in purchasing and managing housekeeping supplies, inventory, and expenses.

● Assist in preparing tender specifications and quotations for housekeeping operations.

● Assist with department administrative matters.

● Put up incident reports and manage major incidents and emergencies in collaboration with relevant personnel.

● Any other duties that may be assigned from time to time.

Requirements:

● Degree / Diploma in relevant discipline with at least 3 years of supervisory experience in housekeeping / environmental services operations.

● Prior experience in the golf club/ hospitality industry would be an advantage

● Possess strong leadership and supervisory skills

● Excellent verbal and written communication

● Sound planning, problem-solving, analytical, and critical thinking skills

● Strong knowledge of housekeeping processes and procedures

● Excellent personal presentation and interpersonal skills

● Service-oriented, attention to detail and observant