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Customer Service Officer (East) - $2200 (ID: 528584)
☞ PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd)
View: 102
Update day: 01-05-2023
Location: East
Category: Consulting / Customer Service
Industry:
Salary: Negotiate
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Job content
• Maintain tender contract in SAP system upon tender/quotation contract award
• Maintain Purchase Order in SAP System after verification against tender/quotation contract record within Service Level.
• Liaise with Clients and Customers on contract extension, novation, closure, tag-along requests and provide timely update to both parties.
• Handle other post-tender/quotation award enquiries from Customers & Clients and make close follow-up until the closure of the request.
• Reconcile data in Tender Tracking System with Customers when necessary and handle enquiries from customer
• Ensure timely filing of all tender/quotation documents or correspondence for easy retrieval.
• Perform accurate and prompt entry of fax orders, order hotline and other sources into the system.
• Maintain Purchase Order in SAP System after verification against tender/quotation contract record within Service Level.
• Liaise with Clients and Customers on contract extension, novation, closure, tag-along requests and provide timely update to both parties.
• Handle other post-tender/quotation award enquiries from Customers & Clients and make close follow-up until the closure of the request.
• Reconcile data in Tender Tracking System with Customers when necessary and handle enquiries from customer
• Ensure timely filing of all tender/quotation documents or correspondence for easy retrieval.
• Perform accurate and prompt entry of fax orders, order hotline and other sources into the system.
Job Requirements
• Diploma holder
• 1-2 years of relevant experience
• Knowledge in SAP system will have added advantageous
• Diploma holder
• 1-2 years of relevant experience
• Knowledge in SAP system will have added advantageous
Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. Alternatively, you may email us an updated copy of your resume (Attn: HAYK) or contact our office at +65 6709 3535 for a confidential discussion. We regret that only shortlisted candidates will be notified.
Job Code: HAYK
Email Address: [email protected]
EA License No.: 01C4394
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Deadline: 15-06-2023
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