Customer Promotion Specialist (1 Year)

Job content

The primary focus for this role is to excel in executing customer promotions for our customers and distributors.

We are looking for a passionate and self-starter marketer obsessed with making impact through continuously improving marketing efforts and customer experience. You thrive in a fast-paced, high-growth, and ever-changing environment. You can easily adapt to any situation and are up to any challenge that arises.

You are an diligent, collaborative and customer focused with the aim of delivering best in class experience through customer promotion

Job Description

• Execute go-to-market strategy for the launch of customer promotions. Marketing collaterals, digital marketing, lead generation initiatives, a communication plan to sellers and customers
• Responsible for preparing and getting approval of the Terms and Conditions, and FAQ for the launch of customer promotions
• Responsible for technical/system setup and UAT of customer promotions on both internal and external platforms
• Manage the fulfillment of customer promotions, which includes ensuring sending out of redemption notifications, and assisting in addressing queries from FCs, BDMs, and customers.
• Manage any ad-hoc fulfillment matters regarding promotions
• Participate in system enhancement to enable support for versatile customer offers
• Working with various stakeholders to ensure a smooth implementation process for promotions
• Assist in carrying out post-implementation reviews, including monitoring KPIs and gathering insights and data to evaluate the effectiveness of campaigns and key learnings for future campaigns.

Who we are looking for:

Degree with at least 2-3 years working experience in marketing, sales and/or channel development.

Hands on experience in ATL, BTL marketing activities,

copywriting, content management and working with agencies

Comfortable with working and learning fast in a dynamic, fast-paced environment.