Salary: 3000 - 4700 SGD / month

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Job Description
CIB Operations (Markets Ops) Collateral Client Services Representative - Analyst
Asia Collateral Middle Office (Collateral Singapore) is primarily responsible for:
  • Facing internal and external clients, to involve resolving relationship issues and significant client matters on behalf of the business.
  • All APAC based clients are provided collateral coverage from Singapore, including clients based out of
  • Issuance, receipt and monitoring of margin calls in accordance with the terms of the collateral agreements for OTC Derivatives, Loans.
  • Resolution, control and escalation of collateral disputes and fails to senior management and credit risk teams.
  • Recording, reconciliation and control of cash or securities received/posted as collateral.
  • Management of a portfolio of clients, providing consultation and expert advice.
  • Collateral management on principal trades facing clearing house.
  • Summary of Responsibilities
  • Special focus given to clients with sensitive relationship such as hedge funds etc.
  • Generating collateral statements and sending calls to clients for both standard and non-standard agreements. Timely follow up of all calls
  • Reconciliation and dispute resolution with regards to large disputes or credit sensitive customers.
  • Timely resolution of incoming queries regarding a client’s portfolio. Escalation of issues.
  • Margin related cash and securities settlements
Required Skills and Qualifications
  • Min Bachelor’s degree in Banking & Finance or equivalent
  • Prior 2-3 years of working experience within Corporate & Investment Banking
  • Working knowledge of OTC Derivative products or similar background.
  • Previous external client services experience, or similar experience interacting with internal clients desirable
  • Excellent communication skills with strong ability to build client relationships
  • Must be highly numerate with good keyboard and core system (Outlook, Excel, and Word) skills.
  • Strategic thinker, able to review and implement process improvements.
Interested candidates please email your CV in Word Format.
EA License: 94C3609

Reg No: R1439496
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Deadline: 05-04-2024

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