Client Service Associate (12 months contract)
☞ Franklin Templeton Capital Holdings Pte Ltd
Update day: 26-05-2023
Category: Health / Medical Care
At Franklin Templeton, everything we do is focused on one thing – delivering better client outcomes. We do that by partnering closely with our clients, assessing their strategic needs, and identifying the solution or solutions that can meet the challenge. Over 9,500 employees working in 30 countries around the world are dedicated to servicing investment solutions for our clients in more than 155 countries. For more than 75 years our success has been a direct result of the talent, skills and persistence of our people, and we are looking for qualified candidates to join our team.
We are seeking a driven and enthusiastic Client Service Associate (12 months contract) to join the Singapore office as part of the Retail Client Service Team. Responsibilities also include the co-ordination of operational matters and collaborating with different internal business partners in providing support for clients in the region.
What are the ongoing responsibilities of this position?
To assist with the timely completion of monthly, quarterly, annual and deliverables in a timely and professional manner.
To assist with regular and ad hoc management Reporting.
To assist with the updating & clearing of marketing materials with Compliance.
To assist in the organization of client events and actively participate in their implementation.
Comfortable in handling statistical analysis and data mining requests.
To assist with ad-hoc and administrative tasks such as invoices process, maintaining records on CRM, printing of materials etc
To understand the needs of the Team and provide timely and appropriate sales support to the Team in developing key relationships with clients.
Maintain and strengthen client relationship through high quality client service.
Whatqualifications, skills and experiencewould help someone to be successful?
Bachelor’s Degree in a relevant discipline
At least 1 year of relevant work experience in the financial services industry
Excellent written and verbal communication in English and interpersonal skills
Adapt to new initiatives and changing conditions swiftly with an open mind and able to work under tight deadline.
Proficient in MS Excel, MS PowerPoint
In addition to the dynamic and professional environment at Franklin Templeton, we strive to ensure that our employees have access to a competitive and valuable set of Total Rewards—the mix of both monetary and non-monetary rewards provided to you in recognition for your time, talents, efforts, and results.
We believe that being a good corporate citizen is good business. To us, corporate citizenship means being accountable, serving our clients, being an employer of choice, managing our environmental impact, An emphasis on corporate citizenship is embedded in our culture and values, and is an important element of how we achieve success.
We are also committed to your learning and development with resources focused around Experience, Exposure, and Education, to help you achieve your professional development goals.
Franklin Templeton values diversity in its workforce and welcomes employees from different backgrounds, generations, capabilities, cultural identification, sexual orientations, and gender expression, in addition to other attributes that contribute to a truly diverse and inclusive community.
Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need a workplace arrangement to search for, or apply for, one of our positions please send an email to **************@franklintempleton.com. In your email, please include the arrangement you are requesting and the job title and job number you are applying for. We will review the request and make a best effort to enact the arrangement. It may take up to three business days to receive a response to your request. Please note that only requests for arrangements will receive a response.
We regret that only short-listed candidates will be notified.
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