Salary: 2500 - 3500 SGD / month

Loading ...

Job content

Our client is a local bank with an established presence in the APAC region and has multiple branches and ATMs islandwide. They’re seeking customer service oriented individuals to join them as a Customer Service Representative

Job Responsibilities

• Attend to walk-in customers

• Handle over-the-counter transactions in an efficient and accurate manner (including cash deposits and withdrawals)

• Assist in customers’ enquiries and ensure bank service delivery standards are met in achieving total customer satisfaction

• Prospect and introduce customers to the Bank’s products and services 

• Educate and migrate customers towards our digital platform

• Drive service excellence in the areas of customer satisfaction - customer wait time, problem resolution and customer feedback / escalation / complaint

• Ability to understand issues and appropriately escalate to Management in a timely fashion

• Ensure compliance with all regulatory requirements

• Contributes to self and team effort by accomplishing related results

Job Requirements

• Candidates with ability to speak multiple languages will be prioritised

• Prior experience in customer service and cashiering roles will be welcome

• Candidates with banking customer service experience will be given priority

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E EA License No. 01C4394 • EA Registration No. R22109925 (Goh Kok Tong Benjamin)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

Loading ...
Loading ...

Deadline: 27-03-2024

Click to apply for free candidate

Apply

Loading ...
Loading ...