Job type: Full Time

Salary: 3900 SGD / month

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Job content

Job Summary:

Looking for a driven individual who likes to pursue a career with a leading financial services group in Asia with a presence in 18 markets. Being one of Asia’s Safest Banks and voted "World’s Best Bank" in 2021. Focusing only build lasting relationships with their customers but also positively impacting the communities.

In this position, you’ll be tasked to assist various stakeholders in the business unit and supporting business activities. Additionally, you will play a vital role in delivering all tasks in an efficient and timely manner while ensuring compliance with company policies, procedures and country legislations.

*Award-Winning Customer Service
*Promising Career Progression
*Training provided and continuous support from superior
*5 days work week, Rotating shift, 1 weekday & 1 weekend off

Job Description:
•Deliver personalized service over the telephone to customers in a call centre on banking products, accounts, and services enquiries in an effective and efficient manner
•Ability to understand customers’ needs and provide appropriate solutions and attention
•Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
•Solicit customers’ feedback and identify problem trends for improvement actions

•Min. O level holder and above
•Good written/verbal communication skills
•Call centre experience

EA License No: 01C4394

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EA Personnel No: R22110801
EA Personnel Name: Maica Daytia

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Contact Information

Address: Singapore

Deadline: 21-03-2024

Click to apply for free candidate


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