APAC COLM Change Project Manager/Business Analyst

Job content

Credit Suisse is a leading global wealth manager with strong investment banking capabilities. Headquartered in Zurich, Switzerland, we have a global reach with operations in about 50 countries and employ more than 45,000 people from over 150 different nations. Embodying entrepreneurial spirit, Credit Suisse delivers holistic financial solutions to our clients, including innovative products and specially tailored advice. Striving for quality and excellence in our work, we recognize and reward extraordinary performance among our employees, provide wide-ranging training and development opportunities, and benefit from a diverse range of perspectives to create value for our clients, shareholders and communities. We are Credit Suisse.

We Offer

The Team Remit Is To

The Change Project Manager and Business Analyst will be joining the APAC IB Client Onboarding and Lifecycle Management (COLM) Change team.

• Provide expertise to enable delivery of COLM strategic projects and Target Operating Model.
• Define the project governance and coordinate with internal sponsors, specialist, line managers/process owners and counterparts to implement target operating models, develop or streamline processes and execute on proposed changes agreed with business partners.
• Prepare and maintain all project related status reports, chair project meetings, engage other departments and groups, as necessary, and handle all issues and risks through to resolution.
• Apply project management methodologies including project plans, risk mitigation, issue tracking and communication plans.
• Perform process/data analysis and identify efficient business rules to establish commercial risk-based solutions and perform control gap remediation.
• Ensure the appropriate and fit-for-purpose solutions are being delivered.
• Participate in testing phases, facilitate end user testing and adoption of strategic solutions.
• Perform business readiness activities in ensuring accurate transition into BAU.

Your future colleagues
You will join the APAC COLM IB Change team that supports process change planning and delivery, including platform optimization and process automation in the pursuit of continuing improvement in quality service standards to our internal and external Investment Banking Clients, in line with regulatory compliance requirements, across the key stages of the end-to-end lifecycle of Investment Banking (IB) Clients, including Client Onboarding, Client Due Diligence/KYC and Client Suspension/Offboarding.
The department values Diversity and Inclusion (D&I) and is committed to realizing the firm’s D&I ambition which is an integral part of our global cultural values.

You Offer

You have 5+ years of experience and ideally 3+ years within Financial Services Industry in a Project Management/Business Analyst related role (or a similar in a consulting capacity).

• Strong knowledge of Front-to-back Investment Banking business processes and IT infrastructure (mainly in APAC and US/EU regulatory requirements for Client Onboarding, Client Due Diligence/KYC and Client Suspension/Offboarding).
• Outstanding communication and interpersonal ability and can build harmonious, effective and positive relationship with cross-functional (Front Office, Compliance, Legal, Technology, etc.) and cross-geographical partners.
• Demonstrates analytical approach, outstanding attention to details and problem solving skills.
• Possess independent self-starter quality and ability to prioritize and adaptable to changing priorities, demands and timelines.
• Familiar with IT tools (Master Excel incl. macros, SharePoint, MS Project, Visio, PowerPoint...) and data-mining to facilitate data analysis/visualization and PM activities.

Understands the value of diversity in the workplace and is dedicated to fostering an inclusive culture in all aspects of working life so that people from all backgrounds receive equal treatment, realize their full potential and can bring their full, authentic selves to work

Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success.